Q. I have just received an email, it says I have taken the learning lab key and it is overdue and it says it will charge me.
Hi Kim, I just want to confirm that the Learning Labn key is here, safe and sound. The message you received was computer generated; I am not sure exactly why it was sent, but I am sending your message to our circulation manageer, Leslie Becker, and I feel confident you won't hear about this again. But if you have further questions and want to follow up with Leslie, her email is email@example.com.
Apologies for the confusion,