Q. I have just received an email, it says I have taken the learning lab key and it is overdue and it says it will charge me.

I did not take the key because the librarian/desk person is the one who opened it and kept the key. I signed out of the learning lab, so I do not know why I am being charged. I hope this can be resolved and I am not charged for this because it is false.

Answer

Hi Kim, I just want to confirm that the Learning Labn key is here, safe and sound. The message you received was computer generated; I am not sure exactly why it was sent, but I am sending your message to our circulation manageer, Leslie Becker, and I feel confident you won't hear about this again. But if you have further questions and want to follow up with Leslie, her email is lbecker@curry.edu. 

Apologies for the confusion,

Jane Lawless

Levin Library

  • Last Updated Nov 02, 2016
  • Views 0
  • Answered By Jane Lawless

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